Pre-launch

Terms and Conditions

Pre-launch

Terms and Conditions

Pre-launch starts from 6th Mar., 2025, till our Kickstarter launch day.

  • Pre-order open to individuals who reside in eligible locations as defined in Dr.Cushion’s shipping policies. Cannot be combined with any other promo code or offer. Valid while supplies last.
  • Dr.Cushion reserves the right to cancel, modify, or suspend the offer at any time without notice, even after the sale has started, at its sole discretion.
  • All purchases made during the sale period are subject to Dr.Cushion’s standard "Conditions & Terms", unless otherwise specified in these terms. Additional restrictions may apply.
  • Offer cannot be applied to previous purchases or pending orders, except for products within their 30-night Risk-free Trial period. For these eligible products, Dr.Cushion will honor a price adjustment if customers contact us via email or LIVE Chat on our website. No price adjustments or further modifications will be made beyond this exception.
  • Super Early Bird Deal notifications:
    • Final orders on Kickstarter with pre-order ID provided can earn cash back, otherwise cannot. You will be requested to provide your pre-order ID while filling out the survey on Kickstarter.
    • For each final order that has a corresponding pre-order record, you can get a $198 gift. The total number of gifts is determined by the smaller number between your pre-orders and final orders. For example, if you place 3 pre-orders on our website and 2 final orders on Kickstarter, you can get 2 gifts. Conversely, if you place 1 pre-order on our website and 3 final orders on Kickstarter, you can only get 1 gift.
    • Pre-orders are non-refundable. It is recommended that the number of pre-orders matches the number of final orders you place on Kickstarter. For instance, if you place 3 pre-orders on our website but only place 2 final orders on Kickstarter, you will not be able to request a refund for the extra $1 payment on your pre-orders.
    • Your gift(s) will be delivered along with your bundle. If you request for a return & refund before your 30-night Risk-free Trial Period ends, you will be required to return the gift(s) back together.
  • Pre-order guideline:
    • Pre-order. Preserve your pre-order ID, which will be sent to your email after you complete the payment of $1 on our webiste.
    • Stay Updated. Follow us on Facebook/Instagram or subscribe to our newsletter to receive launch sale reminders and unlock more offers.
    • Final Order. When we launch, you can place your final order on Kickstarter, and enjoy Super Early Bird price $699.
    • Survey. Keep your pre-order ID handy, and provide your most frequently used address for shipment.
    • Delivery. Your bundle and gift(s) will be shipped to the address provided in the survey from July, 2025.
    • After-sales. Leave your messages on Kickstarter or respond to our email, and we'll contact you ASAP.
    • Review. Post product reviews on Facebook/Instagram to earn cashback or customized merch.

The Terms and all contents provided by Dr.Cushion are copyright ©2025 Dr.Cushion.
Any rights not expressly granted are herein reserved.